Last updated November 6, 2026
By accessing or using the Happy Heals website (the "Site"), or by purchasing products from us, you agree to these Terms.
If you do not agree, do not use the Site.
Please read the "Dispute resolution" section below. Unless you opt out, it requires most disputes to be resolved by binding individual arbitration and waives your right to a jury trial and to bring or join a class action.
"Happy Heals," "we," "us," and "our" refers to Happy Heals LLC, a Wyoming limited liability company.
You must be at least the age of majority in your jurisdiction to place an order.
Happy Heals sells custom-made products (including custom printed compression socks). Product images and on-screen previews (if any) are illustrative; colors and placement may vary slightly due to the printing process and display differences.
When you upload or submit any content ("Customer Content"), you represent and warrant that:
You grant Happy Heals, and the service providers acting on our behalf, a worldwide, non-exclusive, royalty-free license to use, reproduce, store, modify, process, and display your Customer Content to:
Face processing and biometric consent. By uploading a photo or logo, you give your written consent and release for us and our service providers, including an outside image-processing provider, to use automated tools that detect and cut out faces, as described in the "Face processing and biometric consent" section of our Privacy Policy. This applies even if a law treats the resulting data as biometric identifiers or biometric information. You also confirm that you have obtained the same consent and release from each identifiable person shown, or from their parent or legal guardian if that person is a child. If you do not agree, do not upload a photo or logo.
You can ask us to stop using your Customer Content for marketing, or to delete it, as described in our Privacy Policy. This does not affect orders already in production, or copies we need to keep for orders, legal obligations, or backups.
We are not a photo storage service, so please keep your own copy of anything you upload. We may delete Customer Content when we no longer need it and, to the extent permitted by law, are not responsible for its loss.
We may refuse, cancel, or hold any order that includes Customer Content we believe violates these Terms.
We may use third-party payment processors. By purchasing, you agree to their terms in addition to ours.
Shipping options, costs, and estimated delivery times (if displayed) are estimates and not guarantees. Title and risk of loss transfer to you upon delivery to the carrier, to the extent permitted by law.
Because our products are custom-made, all sales are final and we do not accept returns or offer refunds except where required by law.
We stand behind our work.
If you are not satisfied with your order, contact us within 30 days of delivery and we will work to make it right, which may include a reprint.
This guarantee is intended for reasonable requests. We may limit or refuse reprints when, in our judgment, a request is excessive, repetitive, abusive, made in bad faith, or caused by:
If we approve a reprint, we may require additional information (such as photos of the product received) and may adjust the design or production approach to address the issue.
Sizing and compression information is provided for general informational purposes only. Our products are not intended to diagnose, treat, cure, or prevent any disease, and nothing on the Site constitutes medical advice.
If you have medical concerns, consult a qualified healthcare professional.
The Site and its content (excluding Customer Content) are owned by Happy Heals and/or its licensors and are protected by intellectual property laws. You may not use our trademarks, logos, or content without written permission.
You agree not to:
By providing your phone number and opting in (including through our website chat), you agree to receive SMS messages from Happy Heals, including transactional updates and marketing messages where applicable.
Consent is not required for purchase or to get a preview.
We do not share SMS opt-in data or consent with third parties for marketing purposes.
The Site may contain links to third-party sites or services. We do not control and are not responsible for them.
To the fullest extent permitted by law, the Site and products are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.
To the fullest extent permitted by law, Happy Heals will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Site or purchase of products.
To the fullest extent permitted by law, Happy Heals’ total liability for any claim arising out of or relating to the Site or products will not exceed the amount you paid us for the product(s) giving rise to the claim.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
You agree to defend, indemnify, and hold harmless Happy Heals from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
We may update these Terms from time to time. The “Effective date” above indicates when the latest version went into effect. Your continued use of the Site after changes means you accept the updated Terms. Changes to the "Dispute resolution" section will not apply to a claim that was already filed, or that you had already told us about, before the change.
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules, and the Federal Arbitration Act governs the "Dispute resolution" section. This does not take away any consumer protection rights that the law where you live says cannot be waived.
Try to resolve it first. Before filing a claim, you agree to email us at support@happyheals.com and describe the dispute, and both of us will try in good faith to resolve it informally for at least 30 days.
Binding arbitration. If a dispute is not resolved, any claim between you and Happy Heals arising out of or relating to these Terms, the Site, our products, or your Customer Content, including claims that arose before you accepted these Terms, will be decided by binding individual arbitration before one neutral arbitrator instead of in court. You and Happy Heals will choose the arbitrator together. If we cannot agree within 30 days, a court may appoint one. The arbitrator will apply the same law a court would. You may choose to hold the hearing by video or phone, or in the county where you live. The arbitrator will decide how arbitration fees are divided, as applicable law allows.
No class actions or jury trials. You and Happy Heals each give up the right to a jury trial. Claims may be brought only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not combine claims from more than one person without everyone's written agreement.
Exceptions. Either of us may bring an individual claim in small claims court if it qualifies, and either of us may ask a court to stop the misuse of intellectual property.
Your right to opt out. You may opt out of this arbitration agreement by emailing support@happyheals.com within 30 days after you first accept these Terms, including your name and email address and saying that you are opting out of arbitration. Opting out will not affect your orders or the rest of these Terms.
If part of this section cannot be enforced. If the class action waiver cannot be enforced for a particular claim, that claim will go to court and will not be arbitrated, and the rest of this section will still apply to other claims.
Courts. Any dispute that is not arbitrated will be brought in the state or federal courts located in Wyoming, unless applicable law requires otherwise.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
These Terms (together with any policies referenced on the Site, including our Privacy Policy) constitute the entire agreement between you and Happy Heals regarding your use of the Site and purchase of products. They replace earlier versions of these Terms and our earlier Terms of Use.
If these Terms and our Privacy Policy conflict on how we handle personal information, the Privacy Policy controls. These Terms control on everything else.
For questions about these Terms or your order, email us at support@happyheals.com.
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