Effective Date: November 6, 2026
Happy Heals LLC, a Wyoming limited liability company ("Happy Heals," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with us.
We may collect:
We use your information to:
We may share information with:
We do not sell your personal information for money, and we do not sell your photos.
Like many online stores, we use advertising, analytics, and affiliate tools, including Meta's advertising tools, that may collect device and usage data and information about what you do on our website. Some laws may treat this as a "sale" or "sharing" of personal information. Where you have the right to opt out, you can email us at support@happyheals.com.
We do not share, sell, rent, or disclose mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except as necessary to deliver messaging services.
How we use them. We use the photos and other content you upload to create previews and mockups, fulfill orders, provide support, operate and secure our website, prevent fraud, and meet legal obligations. As described in our Terms & Conditions, we may also use them to personalize and market products to you, for example by showing you a preview of your photo on a product in an email or ad. You can ask us to stop this at any time.
Who handles them. We share your photos with service providers that help us run our store and make your socks, including our ecommerce platform, data storage and hosting providers, an image-processing provider, and our marketing and messaging platforms. These providers may process and store information in other countries, including outside the United States, where privacy laws may differ. Their own terms may govern how long they keep it.
Links to your images. Each stored image has a hard-to-guess web address, and anyone who has that address can open the image. We may include these links in emails to you, so please don't forward them to anyone you wouldn't want to see the image.
Previews on your device. We save your recent previews in the browser you used to make them for a limited time. On a shared computer, select "Clear my previews" on the product page or clear your browser's data. This removes them from that browser only. It does not delete copies we have stored.
Photos of other people. Only upload a photo if you have the right to use it and the permission of the people in it. Do not upload a photo of a child unless you are the child's parent or legal guardian or have that person's permission.
Your choices. To ask us to delete your photos or stop using them for marketing, email us at support@happyheals.com. We may keep copies where we need them for orders, legal obligations, fraud prevention, or backups.
What happens. To make previews and products, we send your photo or logo to an outside image-processing provider. Its automated tools detect and cut out faces and remove backgrounds, and we prepare the result for printing. Some laws may treat data created this way as biometric identifiers or biometric information. We do not concede that they apply, but we give this notice and ask for your consent in case they do.
Why we do it. We use this processing only to create previews, make and support products, and offer reprints. We do not use it to identify or recognize anyone, and we do not sell, lease, or trade this data.
How long we keep it. We delete face cutouts and the photos they came from when we no longer need them for those purposes, and no later than three years after your last interaction with us, unless a law or legal process requires us to keep them longer. Copies may remain in backups until those backups are replaced. Our service providers' own terms may govern how long they keep what they process for us.
Your consent and release. By uploading a photo or logo, you give your written consent and release for this collection, storage, use, and disclosure to our service providers. You also confirm that you have obtained the same consent and release from each identifiable person shown, or from their parent or legal guardian if that person is a child. If you do not agree, do not upload a photo or logo. To ask us to delete your data sooner, email us at support@happyheals.com.
If you opt in to receive SMS/text messages from Happy Heals (including through our website chat or other forms), you consent to receive messages such as order updates, customer support responses, and promotional offers.
Consent to receive SMS messages is not a condition of purchase or of getting a preview. Making a preview does not sign you up for texts unless you separately check the box to receive them.
Making a preview signs you up for marketing emails, as the preview form explains. You may unsubscribe from marketing emails at any time using the unsubscribe link, and you can keep any preview you already made.
Except as stated in "Face Processing and Biometric Consent" above, we retain information, including previews, for as long as we reasonably need it for the purposes described in this policy, including fulfilling orders, offering reprints, providing previews you may return to, resolving disputes, and meeting legal, tax, and accounting obligations. How long depends on the type of information and why we have it. Copies may remain in backups and with service providers for a period after we delete them from our active systems.
We implement reasonable safeguards but cannot guarantee absolute security. No website, storage system, or transmission over the internet is completely secure, and you provide information at your own risk.
Depending on where you live and applicable law, you may request access to, correction of, or deletion of your data. We may need to verify your request, and we may keep information where the law allows or requires it.
Our website is not intended for children, and we do not knowingly collect data from children under 13. Adults may upload photos of children only as described in "Customer Photos and Content" above, and those photos are treated as the adult's Customer Content.
We may update this policy. Continued use means acceptance.
For questions, email Happy Heals LLC at support@happyheals.com.
We use cookies and Meta advertising tools to run our site and show you ads. See our Privacy Policy.